Help Center

Everything you need to get the most out of UnfollowScout. Can’t find an answer? See the FAQ or email support@unfollowscout.com.

Watch: export your Instagram data in 1 minute

Every screen in Instagram, with the steps people usually miss called out.

In Instagram, export your information: Followers and following only, Date range All time.
Upload the ZIP on your dashboard, and it’s analysed in your browser.
Open the Dashboard to see your Health Score and non-follower list.
Reveal a name, review the profile, and unfollow manually in Instagram.

Getting started

How to download your Instagram data
Step-by-step guide to requesting and downloading your followers and following export from Instagram.

Understanding your data

What is Health Score?
How UnfollowScout calculates your audience Health Score from ratio, follow-back rate, and growth.

Plans & billing

Why can't I reveal all non-followers on Free?
How the free reveal limit works, when it resets, and what upgrading unlocks.

Privacy & safety

Is it safe?
Why UnfollowScout is privacy-first and can't get your account banned — no password, no automation.

Using UnfollowScout

Can I undo unfollows?
Whether an unfollow can be reversed, and how UnfollowScout fits into unfollowing safely.